Cumberland Resort and Spa, PO Box 46, Taylors Road, Norfolk Island 2899 South Pacific
Tel: from Australia 0011 6723 22721
from New Zealand: 00 6723 22721
From other countries, dial your international access code then 6723 then 22721 Mobile/Cell: 54084 or 50033
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Covid-19 SAFE – Cumberland SAFE 📢 🌲
Keeping our guests safe…We are Ready and Waiting!
Norfolk Island Entry Pass is not required.
Flexible cancellation policy.
Temperature scanned upon arrival at resort or on request.
Social Distancing maintained in public areas such as reception, guest recreation and welcome areas.
Frequent chemical analysis of self-chlorinating heated swim spa pool.
Sanitizer and Disinfectant stations in common areas, including sanitizer hand gel and wipes.
Frequent Cleaning, Disinfecting and Sanitizing – including frequently touched surfaces, such as door knobs and light switches.
Washing all linens at the highest heat setting recommended by manufacturer.
UV Disinfectant Lamp available for use by all guests.
Complimentary single use toiletries.
Contact-Free credit card payments.
If a guest tests positive for Covid-19 during their stay, a Covid Deep Cleaning Fee per villa, equivalent to the Cumberland website rate for one night for the same room type, shall be payable by the guest as specialised cleaning and a vacancy period is required. Travel Insurance is strongly recommended.