Contact us
Cumberland Resort and Spa, PO Box 46, Taylors Road, Norfolk Island 2899 South Pacific
www.cumberlandresortandspa.combookings@cumberlandresortandspa.com
Tel: from Australia 0011 6723 22721
from New Zealand: 00 6723 22721
From other countries, dial your international access code then 6723 then 22721 Mobile/Cell: 54084 or 50033
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Covid-19 SAFE – Cumberland SAFE 📢 🌲
Keeping our guests safe…We are Ready and Waiting!Â
Norfolk Island Entry Pass is not required.
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Flexible cancellation policy.
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Temperature scanned upon arrival at resort or on request.
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Social Distancing maintained in public areas such as reception, guest recreation and welcome areas.
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Frequent chemical analysis of self-chlorinating heated swim spa pool.
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Sanitizer and Disinfectant stations in common areas, including sanitizer hand gel and wipes.
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Frequent Cleaning, Disinfecting and Sanitizing – including frequently touched surfaces, such as door knobs and light switches.
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Washing all linens at the highest heat setting recommended by manufacturer.
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UV Disinfectant Lamp available for use by all guests.
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Complimentary single use toiletries.
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Contact-Free credit card payments.
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If a guest tests positive for Covid-19 during their stay, a Covid Deep Cleaning Fee per villa, equivalent to the Cumberland website rate for one night for the same room type, shall be payable by the guest as specialised cleaning and a vacancy period is required. Travel Insurance is strongly recommended.